support · the tezfin app

tezfin app support

How to write to us from the app or by email — and answers to common questions.

how to write

Write to us — whichever way suits you

Shake your phone on any screen of the app and a form opens. Describe the problem or the idea: we will see which screen you were on.

The same form from the menu: Profile → Feedback. To chat with the support team — Profile → Support.

If the app does not open or you cannot sign in. Give the email your account is registered to — otherwise we cannot identify you.

support@tezfin.uz

common questions

The code from the email does not arrive: Check your Spam folder and that the email address has no typos. If there is still no email, wait a minute and tap “Resend the code”.
How do I delete my account?: In the app: Profile → Delete account. What is erased at once, and what is kept by law and for how long, is on the page Delete account
Does tezfin issue loans?: No. tezfin does not issue loans and does not take payments. Loans in the app are only your own records: the schedule, what is left and payment reminders.
What happens to my data?: What data we collect, why, and how long we keep it is set out in the Privacy policy

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